The Phantom in the Ceiling: Imagine a morning manager arriving at a McDonald's at 5:30 a.m., expecting the usual routine of brewing coffee and prepping registers. Instead, she finds her office door unlocked and the safe standing wide open , completely emptied of its contents. There are no shattered windows, no jemmied locks, and the alarm never made a sound. The only clue to the intruder's entry is a perfectly precise circle cut into the metal ceiling, with a rope dangling silently above a neat pile of removed tiles. This was the calling card of a man who would baffle the FBI and earn a place in the annals of strange crime: Jeffrey Manchester , known to the world as "Roofman" .